Testimonials -   (Click here to submit your own testimonial) 

 

 

Click here for our Yell reviews 

 

5 stars 

Called within the hour. Ken answered the phone whilst James called to fix. Highly professional, efficient and personable. 

 

 

We are so delighted with this company and want to tell you so that you may be able to take advantage of their wonderful service in the future, if the need should arise. 

 

We were recommended by a friend to this company when we first experienced the delights of a blocked sewage drain a few years ago. It was late afternoon on a Friday of a Bank Holiday weekend when I phoned them – they were travelling back to Torbay from a call-out in Kingsbridge and were with us within an hour. Their service was speedy, efficient and the blockage was cleared and all cleaned before dark. Phew! 

 

Today is Easter Bank Holiday Monday and we have had a flood from the kitchen drain this time with water everywhere but Draincure was here within an hour and once again the problem was solved by true professionals. This is the third time we have called them out and we would absolutely recommend them to anyone. The company are Ken Twydell and his sons and a thoroughly nice happy family to know. 

 

A and K 

Torquay 

 

 

Excellent service on a Sunday morning. Rapid response to our S.O.S call. Prompt diagnosis of the problem and action plan in place. Thank you.Jon. 

 

Just to inform you that I’ve paid this today, if there are any issues please let me know. 

Your team member (Adam) did an excellent job, and I would have no hesitation in recommending DrainCure SW Ltd. 

 

Thankyou for such fantastic service. 

S_____ Buckfastleigh 

 

 

Excellent service in every respect. Problem quickly located and solved. Highly recommended. 

 

 

<<This was an intersting job. After carring out the clearance, Adam used the camera to investigate and he found that a gas pipe had been 'moled' through the drain. We took a photo and the customer contacted Wales & West who dealt with the gas pipe swiftly.>> 

 

Ken, 

Just to say we have just paid your bill by bacs. 

Thanks for all your help. Adam was brilliant. We called wales and west and they sent an engineer yesterday and today they have started working already. 

Take care and thanks for your prompt attention in these difficult times. 

Based on this we would not hesitate to recommend you to other people. 

Regards, 

Mr and Mrs S 

 

 

These guys are gold plated. We have had a sequence of drain issues, which Draincure traced to the main sewer & the responsibility of SW Water. Despite repeated floods, SW Water refused to accept responsibility. Rather than just take our cash, Draincure persisted in attributing blame to SW Water until, 3 months later, SW Water discovered the problem, which Draincure had flagged 3 months previously. Ken & his team are brilliant. 

 

 

Scenario - 2pm Raw sewage coming out of the shower, all loos blocked. 

 

Quick browse in google and found this website with reviews too good to be true! Boss on the phone said he could have the boys over just after they completed the job they were on. Forty minutes later the team arrived. They got into the drain that hadn't seen daylight for the best part of twenty years. Cleared roots, removed kids toys and then found the 'fatberg' just before the main sewer. All clear and cleaned in an hour including a guided tour of the system on the colour screen with before and after shots. 

 

Incredibly polite, professional and even cleaned up the mess in the shower. Brilliant! 

 

Paul S - Torquay 

 

 

Thank you for such a quick response, and for curing my drain issue. and very reasonably priced too! 

Would definitely use your service again. 

Regards 

J____ __y 

N_______ Hotel 

Thankyou for clearing my blocked drain and for identifying a problem in the main road drainage where the pipe had fallen at a joint. 

It was refreshing to find a local company who did exactly what they said they would do at a reasonable price and without hidden charges. Prior to ringing you I had contacted a few different numbers from adverts on google and was quoted ridiculous prices per half hour. What appeared to be adverts for different local companies actually relayed back to one or two call centres of non- local firms or middle men. Luckily I persevered and found Draincure. Thank you Ken, James and Adam, 

Great customer service. 

M Quinta Rd. Torquay 

 

 

Following the threat posed by an ill explained,invasive and potentially damaging ,to our property, solution to a pitch-fibre drain problem recommended by another company;the difference in DrainCure's approach produced a deep sense of relief. 

 

From the outset it was clear that this local,father and son gem of a firm, cared about customers and understood their worries. 

 

Quality equipment supported by a high level of skill and knowledge allows for a clear illustration of what needs to be done through video evidence showing the extent and nature of the problem. Subsequently the materials used and the high- tech approach to the entirely within- drain reconstruction, produced what is now a better drain than the original- most impressive. 

 

Good people who produce excellent results. 

 

T. Llywelyn- Roberts, Exmouth. 

 

Link to the Pitch-Fibre page that has some before & after photos from this job 

 

Excellent they came at short notice 

The men were excellent they fixed a major drain problem that we were very worried about 

We would highly recommend them they did a five star service thank you once again  

 

Mrs Colledge, Torquay 

 

Hello, 

Just a quick message to thank you for a very swift and professional job, unblocking our drains. James was very polite and informative and I would definitely recommend your services to friends and family. Thank you for a good job well done. 

 

Kind Regards 

Ben Williams 

 

Hi, just wanted to say thank you for a great service, the two guys who came to the house were very friendly and helpful and the report was very detailed and informative. I will certainly use you again for any future problems. 

Many thanks 

KB 

Thanks for the good job today. Guys friendly and polite, job done quickly at fair price. Would use again and recommend. 

Zoe, Brixham 

 

Dealt with this company for the first time today, we will definitely be back! Rang on a Saturday morning, job completed within hours. Fantastic communication, prompt, got the job done quickly with great advice. Anyone needing any of the services Draincure offer I would highly recommend these guys. Thank you so much. 

Kelly, Torquay 

 

Lindsey, Paignton 

 

 

Wonderful job today guys here within the hour very polite and very professional....will definitely recommend to friends 

Rob in Paignton 

 

 

 

 

 

Tough drainage job made easy by Draincure's expertise and equipment. Highly recommended A+ 

 

Michael F in Torquay 

 

 

 

Found Ken and his company from a recommendation. Wow!!! Extremely professional, friendly and adapted his day to ensure my problem could be fixed before the weekend, whilst ensuring I could get my daughter to camp on time. 

The gentlemen arrived, very courteous and even removed their shoes without being asked! They guys were extremely professional, friendly, knowledgeable and resolved my problem efficiently. 

The pricing structure was clear, fair and beyond competitive with no hidden charges and what ifs...... 

Would highly recommend this company. 

 

Gemma in Hookhills 

 

 

 

SB in Newton Abbot 

 

 

 

CR Kingsteignton 

 

 

 

MY LANDLORD CALLED (YOU) IN TO RESCUE ME FLOOR FLAT TOILET. THE CHAP WAS - MOST POLITE FOR THESE DAYS - SAVED ME FROM A DELUGE OF A N OVER FLOWING TOILET - MEANT TO HAVE ASKED FOR YOUR CARD & TAKE A BOTTLE OF BUBBLY TOO IF HE IS IN THE AREA TO CALL IN - AS I MAY HAVE NEED OF YOUR SERVICES FOR A FRIEND PROBS WHEN HEAVY RAIN ETC PLEASED TO SAY YOU MADE A GOOD JOB HERE - -PLEASED TO RECOMEND TO OTHERS - THANK YOU AGAIN FOR WONDERFUL SERVICE 

 

J Paignton