Testimonials - (Click here to submit your own testimonial)
Thank you to all of the kind people who have taken the trouble to send in reviews. I promise that they are all absolutely genuine!
Ken Twydell
March 2020
<<This was an intersting job. After carring out the clearance, Adam used the camera to investigate and he found that a gas pipe had been 'moled' through the drain. We took a photo and the customer contacted Wales & West who dealt with the gas pipe swiftly.>>
Ken,
Just to say we have just paid your bill by bacs.
Thanks for all your help. Adam was brilliant. We called wales and west and they sent an engineer yesterday and today they have started working already.
Take care and thanks for your prompt attention in these difficult times.
Based on this we would not hesitate to recommend you to other people.
Regards,
Mr and Mrs S
January 2020
These guys are gold plated. We have had a sequence of drain issues, which Draincure traced to the main sewer & the responsibility of SW Water. Despite repeated floods, SW Water refused to accept responsibility. Rather than just take our cash, Draincure persisted in attributing blame to SW Water until, 3 months later, SW Water discovered the problem, which Draincure had flagged 3 months previously. Ken & his team are brilliant.
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January 2020
Scenario - 2pm Raw sewage coming out of the shower, all loos blocked.
Quick browse in google and found this website with reviews too good to be true! Boss on the phone said he could have the boys over just after they completed the job they were on. Forty minutes later the team arrived. They got into the drain that hadn't seen daylight for the best part of twenty years. Cleared roots, removed kids toys and then found the 'fatberg' just before the main sewer. All clear and cleaned in an hour including a guided tour of the system on the colour screen with before and after shots.
Incredibly polite, professional and even cleaned up the mess in the shower. Brilliant!
Paul S - Torquay
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November 2019
Thank you for such a quick response, and for curing my drain issue. and very reasonably priced too!
Would definitely use your service again.
Regards
J____ __y
N_______ Hotel
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October 2019
Thankyou for clearing my blocked drain and for identifying a problem in the main road drainage where the pipe had fallen at a joint.
It was refreshing to find a local company who did exactly what they said they would do at a reasonable price and without hidden charges. Prior to ringing you I had contacted a few different numbers from adverts on google and was quoted ridiculous prices per half hour. What appeared to be adverts for different local companies actually relayed back to one or two call centres of non- local firms or middle men. Luckily I persevered and found Draincure. Thank you Ken, James and Adam,
Great customer service.
M Quinta Rd. Torquay
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Following the threat posed by an ill explained,invasive and potentially damaging ,to our property, solution to a pitch-fibre drain problem recommended by another company;the difference in DrainCure's approach produced a deep sense of relief.
From the outset it was clear that this local,father and son gem of a firm, cared about customers and understood their worries.
Quality equipment supported by a high level of skill and knowledge allows for a clear illustration of what needs to be done through video evidence showing the extent and nature of the problem. Subsequently the materials used and the high- tech approach to the entirely within- drain reconstruction, produced what is now a better drain than the original- most impressive.
Good people who produce excellent results.
T. Llywelyn- Roberts, Exmouth.
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January 2018
Excellent they came at short notice
The men were excellent they fixed a major drain problem that we were very worried about
We would highly recommend them they did a five star service thank you once again
Mrs Colledge, Torquay
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March 2018
Hello,
Just a quick message to thank you for a very swift and professional job, unblocking our drains. James was very polite and informative and I would definitely recommend your services to friends and family. Thank you for a good job well done.
Kind Regards
Ben Williams
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March 2018
Hi, just wanted to say thank you for a great service, the two guys who came to the house were very friendly and helpful and the report was very detailed and informative. I will certainly use you again for any future problems.
Many thanks
KB
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June 2018
Thanks for the good job today. Guys friendly and polite, job done quickly at fair price. Would use again and recommend.
Zoe, Brixham
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July 2018
Dealt with this company for the first time today, we will definitely be back! Rang on a Saturday morning, job completed within hours. Fantastic communication, prompt, got the job done quickly with great advice. Anyone needing any of the services Draincure offer I would highly recommend these guys. Thank you so much.
Kelly, Torquay
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March 2019
Your lads are a credit to you. They had quite a job with my drains but didn’t give up and were very pleasant. Thanks
Lindsey, Paignton
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May 2019
Wonderful job today guys here within the hour very polite and very professional....will definitely recommend to friends
Rob in Paignton
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May 2019
I wanted to take this opportunity to say a big thank you for arranging for Adam and James to visit. They are both excellent members of staff. Their professional conduct was exemplary. They provided an accurate assessment of the works carried out and offered professional advice on how to resolve. Adam in particular handled the situation superbly.
Once again, thank you for interrupting their busy schedule to provide assistance yesterday.
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May 2019
Had a really great service from Draincure. Their response was fast and very efficient. Adam and James were very charming. Very fair on price too. We would recommend them to anybody.
Chrissie
West Country Cookers
Ermington
22.05.2019
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June 2019
Tough drainage job made easy by Draincure's expertise and equipment. Highly recommended A+
Michael F in Torquay
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June 2019
Found Ken and his company from a recommendation. Wow!!! Extremely professional, friendly and adapted his day to ensure my problem could be fixed before the weekend, whilst ensuring I could get my daughter to camp on time.
The gentlemen arrived, very courteous and even removed their shoes without being asked! They guys were extremely professional, friendly, knowledgeable and resolved my problem efficiently.
The pricing structure was clear, fair and beyond competitive with no hidden charges and what ifs......
Would highly recommend this company.
Gemma in Hookhills
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August 2019
Just wanted to drop you a quick thank you to Adam and friend to came to unblock my drain today.
Both guys are very professional, courteous and polite.
I would recommend you to anyone.
Well done guys.
SB in Newton Abbot
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September 2019
I also wanted to say how efficient and helpful Adam and James were on both visits. We now have the involvement of SWW thanks to their advice and we are working towards a solution. The chap from SWW water was very complimentary about you and your team, he has obviously had dealings with you before. He said not all drain specialists are as diligent and precise in their findings.
Thank you for your assistance.
CR Kingsteignton
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September 2019
MY LANDLORD CALLED (YOU) IN TO RESCUE ME FLOOR FLAT TOILET. THE CHAP WAS - MOST POLITE FOR THESE DAYS - SAVED ME FROM A DELUGE OF A N OVER FLOWING TOILET - MEANT TO HAVE ASKED FOR YOUR CARD & TAKE A BOTTLE OF BUBBLY TOO IF HE IS IN THE AREA TO CALL IN - AS I MAY HAVE NEED OF YOUR SERVICES FOR A FRIEND PROBS WHEN HEAVY RAIN ETC PLEASED TO SAY YOU MADE A GOOD JOB HERE - -PLEASED TO RECOMEND TO OTHERS - THANK YOU AGAIN FOR WONDERFUL SERVICE
J Paignton
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May 2019
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